Privacy and Cookies Policy

1. Information Collection Through Our Services and Its Usage

VideoBee provides free online tools that let you convert, compress, edit, and translate media and document files (such as video, image, and PDF files). When you use any of our Services, we collect the following "Service Information":

Uploaded Files

When you use our tools, you upload files (such as video, image, or document files) to our servers for processing. We process these files to perform the action you request (for example, converting a video to another format) and store the resulting file so you can download it. Uploaded files and their resulting files are deleted from our servers within 24 hours. We do not use your uploaded files or processed files to train artificial intelligence models.

Log Information

When you visit our Sites or use our Services, our servers may automatically record information transmitted by your browser. These server logs may include your Internet Protocol ("IP") address, timestamps, browser type, and information about your interactions with our Services (such as the formats selected and whether a conversion succeeded).

Cookies and Similar Identifiers

We may gather information about your browser and device through cookies and similar technologies as described in Section 4. We or our analytics partners may deploy and read these identifiers when you visit our Sites.

We may combine the Service Information described above with each other to operate, maintain, and improve our Services.

2. Information We Collect On Our Site and How We Use It

When visitors access our Site, we gather the following "Site Information" through both passive and active means:

Voluntarily Provided Information

You may choose to share personal details with us when contacting us for support or engaging with us through other channels. The information typically shared includes contact details such as your name and email address. Sharing this information is optional.

Uploaded Content

You are responsible for the files you upload to our Services. As described in Section 1, uploaded files are processed to fulfill your request and are deleted within 24 hours. We do not publish your uploaded content, and we do not use it to train AI models.

Cookies and Unique Identifiers

Similar to most web-based businesses, we employ automated mechanisms (such as cookies and pixel tags) with unique identifiers to monitor user interactions with our Site. We may employ our own technology for this purpose, and we may also utilize third-party services like Google Analytics, whereby those third parties collect information such as your IP address, browser type, the webpage that directed you to our website, and the timing of your visits.

Beyond the uses outlined above, we utilize this "Site Information" (independently or in combination) to provide, market, and operate our Site and Services. Among other functions, the Site Information we collect enables us to:

• • Maintain and optimize the delivery of our Site and Services
• • Deliver the requested product or service information
• • Address your questions, concerns, or customer service inquiries
• • Personalize content and language preferences you encounter on our Site

We will only process personal information you provide to us or that we collect in accordance with applicable data protection regulations, including, for users located in the European Union and United Kingdom, the General Data Protection Regulation (GDPR) and the UK GDPR.

3. How We Share the Service Information and Site Information

We share Site Information with companies that help us operate our platform and market our Services, including for analyzing Site usage, providing customer and technical support, hosting services, and other operational support.

We may share both Site and Service Information in the following circumstances:

• • As part of a business transaction such as a sale, merger, consolidation, investment, change in control, transfer of substantial assets, reorganization, or liquidation, or in connection with preparatory steps for such events (e.g., due diligence processes)
• • With any subsidiaries that are partially or wholly owned by our corporate affiliates
• • With third parties that assist us in providing our Site or Services, including entities that help make our Site or Services available and functional, host our content and services, assist with email distribution, manage customer information, or provide technical, customer, billing, administrative, event planning, marketing, or operational services to us
• • When required by law or in response to legal processes, such as subpoenas, or when cooperating in good faith with requests from government or law enforcement agencies or officials
• • Where we believe sharing the information may prevent physical, financial, or other harm, injury, or loss; where we believe it necessary to protect our interests; or in connection with an investigation of suspected or actual unlawful activity

We may also disclose your information under circumstances not mentioned here with the prior consent of the user who submitted the information to us.

We do not sell your personal information, and we do not share it with advertisers or advertising networks.

4. "Cookies," "Pixel Tags," and How We Use Them

Cookies and Pixel Tags. Cookies are small data files containing character strings, such as anonymous unique browser identifiers. These files are stored on your computer or other device and function as identification tags for your device. When you visit our Site, our servers send a cookie to your browser or device, and our analytics partners may do the same. A pixel tag (also known as a web beacon or clear GIF) is an invisible 1 x 1 pixel placed on certain web pages. When you access these pages, pixel tags generate a notice of the visit and allow us to set or read cookies.

We (or our partners) may use cookies for various purposes, including to "remember" you during site visits, track user trends, and collect information about how you use our Site. We use cookies to deliver relevant content and remember your preferences.

We may employ several types of cookies:

• • Strictly necessary cookies: These are essential for the operation of our Site, enabling functions such as secure area login or session management
• • Analytical/performance cookies: These allow us to count visitors and analyze how users navigate our Site, helping improve website functionality
• • Functionality cookies: These recognize you when returning to our Site, allowing content personalization and preference storage (such as language or region selection)

Disabling Cookies. Most web browsers are configured to accept cookies by default. You can typically set your browser to warn you before accepting certain cookies or to refuse specific cookies. However, disabling cookies may limit functionality or make some website features inoperable. For more information about cookies and browser settings, visit www.aboutcookies.org.

We do not use cookies for interest-based or targeted advertising, and we do not deploy mobile advertising SDKs or coordinate user identities across devices for advertising purposes.

5. Your Choices, and Your Opt-Out Options

You can control how we use your information through the following choices:

• • Cookies: You can manage or disable cookies through your browser settings as described in Section 4. You may also opt out of analytics cookies where a browser-based opt-out is available.
• • Access, correction, and deletion: You may request access to, correction of, or deletion of your personal information as described in Section 9.

We do not engage in interest-based advertising, so the advertising industry opt-out tools described on third-party sites (such as the Digital Advertising Alliance or Network Advertising Initiative) are not applicable to our Services.

6. Third Parties on our Own Site

Third parties may collect visitor information directly from our Site users through automated technologies like cookies and pixels—a practice typical across most websites. While your browser offers cookie management tools, we encourage you to review the privacy policies of any third parties whose tools appear on our Site.

Our Site may incorporate embedded third-party content and provide links to external websites and content sources. These third parties maintain their own privacy policies, which typically differ from ours, and operate independently from our service. We cannot assume responsibility for the privacy practices implemented by these external websites or content providers. Accessing such linked content or websites remains entirely at your discretion and risk. We strongly recommend reviewing the applicable privacy policies of these third parties.

7. Data Protection Measures

We implement various safeguards to defend against unauthorized access, alteration, interference, disclosure, or destruction of the information we gather and maintain. These protective strategies may include conducting internal assessments of our data collection, storage, and processing protocols, as well as deploying a comprehensive security infrastructure. Our server environments are shielded by advanced firewall technology and physically housed in secure data facilities.

It's important to acknowledge, however, that no protection system achieves perfect security. Despite employing a diverse range of precautionary measures to prevent unauthorized access to our collected and stored information, we cannot provide absolute assurance against inadvertent disclosure or sophisticated unauthorized access attempts by third parties. Security remains an ongoing priority, but like all systems, ours has inherent limitations that we continuously work to address.

8. Cross-Border Data Transfers

In connection with the purposes outlined above, we may transfer personal information collected from you to our systems, third-party data processors, or affiliated companies located in various countries. The information we collect is typically stored on servers in the United States or other international territories.

We want to make you aware that jurisdictions outside your country of residence may operate under different data protection standards than those established in your home country. However, regardless of where your data is transferred or stored, our handling of your personal information remains governed by the principles and practices detailed in this Privacy and Cookies Policy.

When transferring your data internationally, we maintain appropriate safeguards while recognizing the global nature of our operations and services. These international transfers enable us to provide seamless services while working with specialized partners across different regions, though we remain committed to protecting your information according to the standards outlined throughout this policy.

9. Your Privacy Rights

Depending on where you live, you may have the following rights regarding your personal information:

• • European Union and United Kingdom: Under the GDPR and UK GDPR, you have the right to access, rectify, erase, restrict, and port your personal data, and to object to certain processing, as well as the right to lodge a complaint with a supervisory authority.
• • United States (California): Under the CCPA/CPRA, you have the right to know what personal information we collect, to access it, to request deletion, to correct it, and to opt out of any "sale" or "sharing" (we do not sell or share personal information).
• • Australia: You have the right to access and correct personal information we hold about you.
• • Other regions: Residents of other jurisdictions, including India (under the Digital Personal Data Protection Act 2023) and Indonesia (under the Personal Data Protection Law), may have additional rights under local law.

To exercise any of these rights, please contact us in writing using the contact details provided in Section 11. We will respond within the timeframes required by applicable law. We may decline requests permitted to be declined by applicable privacy laws and will provide a written explanation where required.

10. Policy Updates

We reserve the right to modify this Privacy and Cookies Policy at our discretion without advance notification. Any changes will become effective immediately upon posting the revised version on our Site. We encourage you to periodically review this page to stay informed about our information practices and your privacy options. Significant policy changes may be highlighted when implemented, but the most current version will always be available on our Site. Your continued use of our services following any modifications to this policy constitutes your acceptance of the updated terms.

11. Contact Us

If you have questions about this Privacy and Cookies Policy or wish to exercise your privacy rights, you can contact us:

• • Email:[email protected]